Notice of privacy | Dermantra
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PRIVACIDAD DERMANTRA

PRIVACY NOTICE

DERMANTRA CLÍNICA DE LA PIEL with address at Plaza Alhóndiga, Exit to Celaya #1 Loc. N1, 37700 San Miguel de Allende, Gto. is responsible for collecting your personal data, the use that is given to them and their protection.

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter referred to as the "Law") and its Regulations, we would like to ask you to carefully read the Terms and Conditions contained in this Privacy Notice ( the “Notice”), since this Notice contains the terms and conditions applicable to the Personal Data that is collected by DERMANTRA CLÍNICA DE LA PIEL, in case you grant your consent. Your personal information will be used to provide the services and products you have requested, inform you about changes in them and evaluate the quality of the service we provide you.

As a normal part of its activities, and in accordance with its lawful corporate purpose, DERMANTRA CLÍNICA DE LA PIEL in some cases collects and stores information considered as Personal Data, in terms of the Law and, therefore, said Company is a subject regulated by the same. The Personal Data that you provide to the Responsible Party, or those that are generated by visiting the DERMANTRA CLÍNICA DE LA PIEL site, will vary in each specific case depending on your activities on the site, and will be the following:

A. In case of entering comments through the contact form: when using this functionality, only the following Personal Data will be collected and stored: a) General Data: Full name (the one you provide), your email and any other that You enter in the comments. In all cases, the accuracy and veracity of the Personal Data collected will be yours, since it is you who has access to your profiles on Social Networks and who enters your nickname. B. In all cases, when entering the DERMANTRA CLÍNICA DE LA PIEL Site, data will be collected through Cookies and Web Beacons. Said elements collect the IP address, your type of browser and operating system, the Internet pages you visit, browsing and consumption habits and patterns, the links you follow and the site you visited before entering ours. From all the Personal Data mentioned above, a user profile is created, which is used for the purposes described below.

Sensitive Personal Data. DERMANTRA CLÍNICA DE LA PIEL does not collect Sensitive Personal Data. Your Personal Data will be used and processed for the purposes that are exhaustively described below: A. Primary purposes. a) If you fill out the contact form, to contact you, answer your questions and make a proposal or possible business relationship, based on your needs or those of the company you represent.

B. Secondary purposes. a) To identify you, locate you, communicate, contact you, send you information, as well as its statistical and scientific use (metric analysis); b) To develop, by itself or through its affiliates or any third party, studies on the interests, behaviors and demography of the Holders, in order to better understand their needs and interests, and offer better news services; c) To improve our business initiatives and strategies; d) To analyze the Internet pages visited, the searches carried out by the Owners, as well as to improve our offer of content and articles, including their personalization, presentation, programming and services; e) To send information via email regarding relevant news or events.

DERMANTRA CLÍNICA DE LA PIEL will not transfer your Personal Data without your consent, although it may use it for purposes that depend on third parties, such as statistics and sending newsletters, without any transfer of said Data. If you do not consent to your personal data being transferred in the terms indicated in this privacy notice, you can request it in your support account.

The temporality of the handling of Personal Data will be indefinite from the date on which you provided it to the Responsible Party, and of course you may oppose it at any time you deem appropriate, for the purposes of blocking and canceling them. Once you deliver your Personal Data to the Responsible by any means, we state that these will be kept in a CRM system of the site's own file, access to which will be limited only to the Responsible. Your personal data will be treated at all times in a lawful manner and observing the principles of Legality, Consent, Information, Quality, Purpose, Loyalty, Proportionality and Responsibility, in compliance with the provisions of the Law.

 

Any questions about this Notice, about your Personal Data and its treatment, or about how to exercise the rights described below, we can answer by calling 415 120-0647 from Monday to Friday from 9:30 a.m. to 6:00 p.m., Saturday from 10:00 am to 2:30 pm, Sunday Closed on business days, as applicable. You will have at all times access to your Personal Data and/or Sensitive Data, either to request its rectification, cancellation, opposition or revoke your consent, in accordance with the provisions of the Law (the "ARCO Rights"), in the form written or electronic, through the procedure that you will find here. You must direct your request with the attention of DERMANTRA CLÍNICA DE LA PIEL or, to the email address dermasma@gmail.com. Said request must be accompanied by the following: a. Photograph or scan of your official identification with photograph and handwritten signature or, if you are acting on behalf of someone, also attach a copy of the power of attorney notarized and/or registered with the corresponding Public Registry and, if applicable, the articles of incorporation. b. Scan or photograph of a proof of address. In the letter you must: i) Indicate your name or company name and provide a physical address for the dispatch of the response, communications, documentation and responses; ii) Let us know the Personal Data to which you wish to access, or wish to be rectified, canceled, reviewed, as well as to oppose the treatment or revoke your consent; iii) State if you know or remember the purpose for which you provided them and the name of the person in charge to whom you delivered them; and iv) Establish your request in a clear, respectful and concise manner, as well as state any other information or document that facilitates the location of your Personal Data. The Responsible will have a period of twenty days, counted from the receipt of the request, to resolve it or request more information. In the event that your request is appropriate, because you accredited your personality and your Personal Data could be found in our database, in a period of no more than fifteen days it will proceed to its execution. The Responsible will keep you informed of the process at all times that you request it. The response and access to your Data, as well as the supporting documents, may be delivered to you, after proof of identity and/or personality, through copies certified by the company and its legal representative, electronic documents or simple copies. Whenever the request is made through electronic means, preference will be given to said means for sending responses and resolutions. In the event that the Responsible requires the use of your Personal Data for purposes other than those indicated in this Privacy Notice, it will contact you either in writing, by telephone, electronically, or by any optical, sound, visual or other means that technology allows now or in the future and will explain the new uses that it intends to give said information in order to obtain your consent.

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